26 Nov 2025 | 11:30 am - 01:00 pm
The engaging discussion on Deciphering SOPs and Formulating KPIs helped participants understand the importance of well-structured Standard Operating Procedures and how to translate them into measurable Key Performance Indicators. The delegates gained practical insights, best practices, and real-world examples to enhance operational efficiency and performance across cleaning and facility management operations.
Meet our speakers
Edward Dsouza
CEO, SMC Integrated Facility Management Solutions Limited
Vinay R Deshmukh
Executive Director & CEO, FFServices
Saji C Sebastian
Founder & Adviser @ FM Future Labs
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